Which form is used by suppliers or wholesalers to manage returns for overshipments, damaged products, or expired products?

The return goods form is specifically designed to facilitate the process of managing returns for situations such as overshipments, damaged products, or expired items. This form serves as a standardized document that suppliers or wholesalers use to document and communicate the details regarding the return of products.

When products need to be sent back to the supplier, the return goods form captures vital information such as the reason for the return, the quantities involved, and any relevant order or product information. This not only ensures efficient processing of the return but also helps maintain accurate inventory records and allows for appropriate adjustments in accounts.

In other contexts, the point-of-sale (POS) system is primarily used for sales transactions and doesn't handle returns specifically. Order reports track incoming orders but do not serve the purpose of managing returns. Invoices represent a request for payment and detail the items sold but do not provide a structured format for processing returns. Thus, the return goods form stands out as the most appropriate and relevant document for this situation.