When reconciling an order, if a technician detects a discrepancy, when should the supplier be notified?

When reconciling an order, it is crucial to address any discrepancies as soon as they are detected. Notifying the supplier immediately allows for swift resolution of any issues, which can help prevent further complications or misunderstandings regarding the order. Early communication helps maintain the integrity of the inventory, supports optimal workflow in the pharmacy, and ensures that patient care is not disrupted due to supply issues.

Delaying the notification to the supplier could result in inventory shortages or mismanagement, potentially affecting medication availability and patient safety. It is essential for pharmacy technicians to adhere to this immediate protocol to ensure any concerns are resolved promptly, thus upholding the high standards of pharmacy operations.