When receiving a prescription for an OTC medication, what is the appropriate first step?

When receiving a prescription for an over-the-counter (OTC) medication, the appropriate first step involves consulting the pharmacist. This is important because even though OTC medications do not require a prescription in the same manner as prescription drugs, pharmacists need to ensure that the medication is appropriate for the patient's condition. They are trained to assess the patient's needs and to provide guidance on the proper use of these medications. Consulting the pharmacist ensures that the patient receives accurate information regarding dosages, potential side effects, interactions with other medications, and other safety considerations.

This initial consultation can also help confirm that the customer has the correct product for their symptoms, which is essential for effective and safe self-medication. Taking this step prioritizes patient safety and professional oversight in the dispensing process, aligning with the standards of practice in a pharmacy setting.