What are skills that involve relationships between people called?

Interpersonal skills are defined as the abilities that facilitate effective communication and interaction with others. These skills encompass a range of behaviors and traits, such as active listening, empathy, collaboration, and conflict resolution, which are crucial in building and maintaining positive relationships in various settings, including the workplace.

In the context of pharmacy, interpersonal skills are especially important as pharmacy technicians regularly interact with patients, healthcare professionals, and other team members. Being able to communicate clearly and compassionately can significantly enhance patient care and streamline processes within the pharmacy.

The other options do not pertain to relationships between people in the same way. Computer skills relate to proficiency in using software and technology, which, while increasingly important in pharmacy practice, do not directly involve interpersonal interactions. Transaction skills, typically associated with conducting transactions or exchanges, may involve some interaction but are not focused on the broader relationship-building aspect. Data management skills focus on organizing and analyzing data, which, again, is not centered around interpersonal relationships. Therefore, interpersonal skills are the most accurate representation of abilities that involve human relationships.